VACANCY OF IT OFFICER

Term of Reference

IT OFFICER

Regional Secretariat

Coral Triangle Initiative on Coral Reefs, Fisheries and Food Security

(to be based in Manado, North Sulawesi, Indonesia)

The Regional Secretariat of CTI-CFF is looking for a qualified, experienced, mature and motivated IT Officer, to be based in Manado, North Sulawesi, Indonesia. 

Scope of Work

The IT Officer shall perform the following tasks professionally. Under the direction and supervision of the Communication and Information Manager, the IT Officer shall:

• Administration / Maintenance of the CTI-CFF Website

1. Develop and provide simple and user-friendly guide for use of web site (i.e. uploading of events, photos, articles)

2. Assist in updating / uploading of contents for the different sections of the website

3. Track, compile and analyze, web site usage data

4. Create/Update website banner (static or moving) and other features of the website

5. Test back or recovery plans regularly and resolve any problems

6. Document application and website changes or change in procedures

7. Assist with maintaining accurate organizations files and record via online

8. Manage and maintain hardware and software inventory

9. Able to provide technical support for desktop/laptop computers

10. Assist in coordinating with partners, vendors for integration of multiple systems, if ever

11. Assess effectiveness of technology resources and recommend website improvements and develop budget to support recommendations

12. Ensure website operating smoothly and provides mechanism to ensure that website cannot be hacked as well as back-up to restore data in case of error

• Administration/Maintenance of Coral Triangle Day Website

1. Develop and provide simple and user-friendly guide for use of website (i.e. uploading of events, photos and articles) for publishing and archiving purposes

2. Update and/or provide new features and tools as deemed necessary, document website changes or change in procedure

• Administration of CTI-CFF Regional Secretariat’s internal and external document system

1. Manage and maintain (and improve) the Official Document System (ODS)
2. Manage and maintain Secretariat’s internal documents system (incl. photo gallery with proper credit information available)

• Administration/maintenance of Experts Database

1. Assist in the organization, management and storing of data
2. Set-up security procedures that prevent unauthorized access
3. Ensure database operates efficiently and error-free
4. Install back-up software/mechanism to restore data in the event of power outages,
5. software crashes and virus attacks

• Administration/Maintenance of CT Atlas

1. Coordinate/interact with WorldFish for technical setup, operation and maintenance of  CT Atlas web site hosted by CTI Secretariat cloud server

2. Maintain the currency, accuracy and integrity of CT Atlas systems and data

3. Convert, translate and validate data from internal and external sources

4. Liaise with other organizations/agencies on data-sharing

5. Provide day to day CT Atlas user support to staff and partners and potential users

6. Ensure operation of CT Atlas efficiently and error-free

• Administration of CTI-CFF Regional Secretariat Email account, domain and server/hosting

1. Maintain and manage Google Suite, email account of CTI-CFF

2. Maintain and manage CTI-CFF domain account

• Administration/Maintenance of Other CTI-CFF Software, Online Applications, and Tools

1. Provide critical update and adjustment on related platform and operating system

2. Provide back-up data periodically

Coordination and Reporting

IT Officer will report directly to the Communication and Information Manager (CIM) of the CTI–CFF Regional Secretariat in the daily implementation of his/her services as outlined in the TOR. 

Competency Requirements

Competencies required for this position include:

1. Candidates must have a Bachelor Degree in information technology, computer engineering; or any other similar subject, with  minimum of 5 years of experience in website administration, database management, coding (PHP, HTML, CSS, JavaScript, MySQL), and IT support 

1. Extensive knowledge in Database Management System e.g..Big Data or Data Mining

2. Extensive knowledge in Content Management System (i.e. Drupal and Wordpress)

3. Knowledge in GIS Software (i.e. ArcGIS, Quantum GIS, ENVI) would be advantageous

4. Experience in coding procedures and functions in MySQL is a must

5. Capability to learn and use proprietary software applications

6. Ability to manage multiple priorities and work under pressure with tight deadline

7. A determination to achieve and succeed

8. The ability to meet deadlines in a high-pressure environment

9. Consistency regardless of project size

10. Good organizational skills

11. The willingness to listen to feedback and use it to improve

12. Strong interpersonal skills and a passion to work with people across levels, functions and programs to build a strong coherent institution; and ability to work effectively in a fast-paced office environment, both independently and as part of a global team across time zones

13. Other relevant certification would be an advantage

14. Working experience as full-stack engineer is an asset

Period of Employment and Mode of Engagement

The period of employment will be 12 months subject to 3-month probation and commences on the date of appointment. 

Condition of Application

1. This position is open only for citizens of CT6 Member Countries (Indonesia, Malaysia, Papua New Guinea, Philippines, Solomon Islands, Timor Leste). 

2. The successful applicant will be based at the CTI-CFF Regional Secretariat in Manado, North Sulawesi, Indonesia. 

3. Competitive compensation and benefits

        Salary according to CTI-CFF Salary Scale (Grade Level 13)

Submission of Application

1. Please submit your cover letter (including your last salary information), CV, with at least 3 Work References and scanned copies of certificates i.e., diploma, training to: regional.secretariat@cticff.org in format <IT Officer > <Your Name> by 5 October 2024.

2. The position is subject to open competition regardless of race, color, gender, mother tongue, religion and beliefs, or the national, ethnic or social origin.

3. Only shortlisted applicants will be contacted for interview.