REQUEST FOR IT CONSULTANCY SERVICES - INDIVIDUAL CONTRACT (IC)

Tender No: RS/RFC/2019/002

Date of Posting: 24 April 2019

 

Organization                         :                                                     CTI-CFF Regional Secretariat 

Location                                   :                                                    Manado City, North Sulawesi 

Estimated Duration          :                                                     12 months 

Deadline of Submission of Application   :                 30  April 2019 extended until 15 May 2019 

 

Interested candidates should send their CV, proposed methodology of service and total or monthly cost (inclusive of tax) to email address: regional.secretariat@cticff.org, cc: jpolita@cticff.org, ivan.kiagoes@cticff.org. Application must be sent with the “subject” of the email in the following format “< RFC:  IT CONSULTANT > - < your name>” 

 

TERMS OF REFERENCE

 

Part I. General Terms of the Request for Proposal

I. Background and Context

The Coral Triangle Initiative on Coral Reefs, Fisheries and Food Security (CTI-CFF) is a multilateral partnership of six countries (Indonesia, Malaysia, Philippines, Papua New Guinea, Solomon Islands, Timor-Leste) working together to sustain extraordinary marine and coastal resources by addressing crucial issues such as food security, climate change and marine biodiversity,  seeks a self-motivated, diligent, detail oriented and highly organized  IT Officer to administer and maintain CTI Official website and other CTI-managed websites, CT Atlas, CTI web-based applications and tools among others under the supervision of the Communication and Information Manager.

II. Scope of Work/Responsibilities 

·

Administration / Maintenance of the CTI-CFF Website 

1.    

Develop and provide simple and user-friendly guide for use of web site (i.e. uploading of events, photos, articles)

2.    

Assist in updating / uploading of contents for the different sections of the website

3.    

Track, compile and analyze, web site usage dataCreate/Update website banner (static or moving) and other features of the website 

4.    

 Test back or recovery plans regularly and resolve any problems 

5.    

 Document application and website changes or change in procedures 

6.    

Assist with maintaining accurate organizations files and record via online

7.    

Manage and maintain hardware and software inventory

8.    

Able to provide technical support for desktop/laptop computers 

9.    

Assist in coordinating with partners, vendors for integration of multiple systems, if ever

10. 

Assess effectiveness of technology resources and recommend website improvements and develop budget to support recommendations

11. 

Ensure website operating smoothly and provides mechanism to ensure that website cannot be hacked as well as back-up to restore data in case of error

 

·

Administration/Maintenance of Coral Triangle Day Website 

1.    

Develop and provide simple and user-friendly guide for use of website (i.e. uploading of events, photos and articles) for publishing and archiving purposes

2.    

Update and/or provide new features and tools as deemed necessary; document website changes or change in procedure 

 

·

 Administration of CTI-CFF Regional Secretariat’s internal and external document system

1.    

 Manage and maintain (and improve) the Official Document System (ODS)

2.    

 Manage and maintain Secretariat’s internal documents system (incl. photo gallery with proper credit information available)

 

·

 Administration/maintenance of Experts Database

1.    

 Assist in the organization, management and storing of data

2.    

 Set-up security procedures that prevent unauthorized access

3.    

Ensure database operates efficiently and error-free

4.    

Install back-up software/mechanism to restore data in the event of power outages, software crashes and virus attacks

 

·

Administration/Maintenance of CT Atlas 

1.    

 Coordinate/interact with WorldFish for technical setup, operation and maintenance of CT Atlas web site hosted by CTI Secretariat cloud server

2.    

 Maintain the currency, accuracy and integrity of CT Atlas systems and data

3.    

 Convert, translate and validate data from internal and external sources

4.    

Liaise with other organizations/agencies on data-sharing 

5.    

 Provide day to day CT Atlas user support to staff and partners and potential users

6.    

 Ensure operation of CT Atlas efficiently and error-free

 

·

Administration of CTI-CFF Regional Secretariat Email account, domain and server/hosting 

1.    

 Maintain and manage Google Suite, email account of CTI-CFF 

2.    

Maintain and manage CTI-CFF domain account

 

·

Administration/Maintenance of other CTI-CFF online applications and tools 

1.    

 Provide critical update and adjustment on related platform and operating system

2.    

 Provide back-up data periodically

 

·

Provide technical support as assigned by Communication and Information Manager (CIM) and/or the management of CTI-CFF Regional Secretariat 

 

 

 

·

Coordination and Reporting

1.    

The IT Support reports directly to Communication and Information Manager in the daily implementation and completion of services and deliverables outlined in the ToR.

 

III.Requirements

1.    

 Candidates must have a Bachelor Degree in information technology, computer engineering; or any other similar subject. Other relevant certification would be an advantage

2.    

 Working experience as full-stack engineer is an asset

3.    

 Experience in PHP frameworks (i.e. Laravel, Code Igniter) is a must

4.    

 Extensive knowledge in Database Management System e.g..Big Data or Data Mining

5.    

 Extensive knowledge in Content Management System (i.e. Drupal and Wordpress)

6.    

 Fluency in HTML, CSS, C++ and Java Script is a must; knowledge of Phyton is an advantage

7.    

 Knowledge in GIS Software (i.e. ArcGIS, Quantum GIS, ENVI) would be advantageous

8.    

 Experience in coding procedures and functions in MySQL is a must

9.    

 Capability to learn and use proprietary software applications

10. 

 Ability to manage multiple priorities and work under pressure with tight deadline

11. 

 Strong written and verbal communication skill

12. 

 Knowledge of written and spoken English is mandatory

13. 

 Adeptness with leading design software packages

14. 

 A determination to achieve and succeed 

15. 

 The ability to meet deadlines in a high-pressure environment

16. 

 Consistency regardless of project size

17. 

 Good organizational skills

18. 

 The willingness to listen to feedback and use it to improve

19. 

 Strong interpersonal skills and a passion to work with people across levels, functions and programs to build a strong coherent institution; and

20. 

 Ability to work effectively in a fast-paced office environment, both independently and as part of a global team across time zones

21. 

 Very good English proficiency for communications or updating Content, etc 

 

 

Part II. Specific Requirements

The candidate/consultant shall submit the following documents:

1. Curriculum Vitae: highlighting his/her technical and professional capacity experience including years of experiences

2. Proposed Methodology: Submit a practical plan on how to conduct the services required

3. Cost of Payment: Total cost or monthly cost inclusive of VAT

 

Part III. Duration of Contract and Expected Start of Date

One year, subject to satisfactory performance. The CTI-CFF Regional Secretariat have the right to end services, if quality of performance does not meet CTI-CFF Regional Secretariat standard.

 

 

 

Part IV. Payment Method

Payment shall be based on monthly submission of Accomplishment Report and billing statement addressed to the Communication and Information Manager; cc: Finance and Operation Manager

 

Part V. Evaluation and award process

·     

Offers will be awarded based on their responsiveness to the requirements.

·     

Award will be made to the tenderer that meets requirements stated in the Request for Consultancy Services.

·     

The CTI-CFF Regional Secretariat has the right to make any corrections for errors

·     

The CTI-CFF Regional Secretariat has the right to appropriate

·     

The CTI-CFF Regional Secretariat does not bind itself to accept the lowest bidder or any quote and the right to award the contract to bidder at its own discretion.

·     

The CTI-CFF Regional Secretariat reserves the right to cancel the present Tender in its entirety or partially, without defraying any cost is incurred by any bidder in the submission of quote/bid.

·     

Any amendments to this notice shall be posted unto the CTI-CFF Website www.coraltriangleinitiative.org

 

Part VI. Contact person for enquiries

Please direct any inquiries related to this RFC to Ms. Janet Rosalie Anne H. Polita, Communication and Information Manager at email:jpolita@cticff.org or Mr Ivan Kiagoes, Finance and Operations Manager at email: ivan.kiagoes@cticff.org by 30 April extended until 15 May 2019. Any delay in response of the CTI-CFF Regional Secretariat shall not be used as a reason for extending the deadline for submission.